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Meet our colleagues

We are a network of people with diverse backgrounds and expertise. We also happen to quite like each other too!

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Betsan O'Connor

I’m known for:

  • Developing strong positive working relationships and cultures, especially in collaborative and multi-agency settings

  • Helping others to manage change and identify solutions and drive corporate improvement

  • Professional learning for elected members to strengthen democratic scrutiny

  • School and LA-specific improvement work

  • Coaching, project management and value for money studies

I’m considered an expert in:

  • Strategic thinking, governance, evaluation, improvement, inspection and impact

  • Independent reviews, accountability arrangements and improvement development work

  • Management of organisational risks and supporting senior leaders

Bruce Whitear

Betsan O'Connor

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Bruce Whitear

I’m known for:

  • Building teams with broad sectoral expertise to work with organisations to solve complex multi-agency challenges

  • Facilitating teams to develop a compelling shared vision and action for change and development

  • Objective evaluation of services and programmes

  • Stakeholder, service user and carer engagement and consultation

I’m considered an expert in:

  • Public Policy in Wales

  • Facilitation

  • Partnership and collaborative working.

  • Strategy development

  • NHS Wales

Bruce Whitear

Bruce Whitear

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Edward Parkes

I’m known for:

  • Building high-performing teams at pace by taking a strengths-based approach, building commitment to shared goals and ‘learn through doing’

  • Translating strategic intent and business plan imperatives into operational realities, navigating interdependencies and interests, bringing structure and focus, and a team mindset

  • Hardwiring sustainability by supporting team ownership, practices that support ongoing review and improvement, and the processes which enable difficult conversations and effective decision-making

I’m considered an expert in:

  • Performance improvement

  • Operational effectiveness

  • Organisational design and team development.

  • People dimensions of change

Bruce Whitear

Edward Parkes

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Glynne Roberts

I’m known for:

  • Multi-disciplinary partnership working across the public voluntary sectors

  • Developing innovative approaches to complex partnership issues

  • Strategy and policy development

  • Public health background

  • Working with senior clinicians to review and develop high-quality services

I’m considered an expert in:

  • Development of multi-agency collaborative partnerships

  • Engagement and co-production

  • Maximising the potential of the third sector to support local health policy

  • Public involvement and engagement

  • Service initiation and creating sustainable solutions

Bruce Whitear

Glynne Roberts

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Hugh Irwin

I’m known for:

  • Being well networked and having a broad understanding of the public policy agenda with a focus on housing and social care

  • Being passionate about social justice and helping organisations tackle structural inequality in service provision

  • Connecting people, organisations and agendas across public and third sector services

  • Helping leaders navigate complex systems through the lens of their citizens

  • Ensuring that strengths-based enabling behaviours and positive psychology principles are properly considered in all change programmes

I’m considered an expert in:

  • Leadership development, executive coaching and organisational design

  • Helping leaders navigate from policy and rhetoric to delivery

  • Strategic and operational reviews

  • Facilitating safe challenge through rapid rapport building and using a relationship-based approach

Bruce Whitear

Hugh Irwin

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John Hallett

I’m known for:

  • Working with people to create, develop and deliver creative, meaningful change.

  • Working across a diverse range of sectors within communities.

  • Challenging existing or traditional practice and developing collective action.

  • Organisation start-up, planning, development and management.

  • Delivery and project management of community building projects.

  • Mentoring, sharing learnt practice and professional development.

I’m considered an expert in:

 

  • Co-production and Asset based Community development

  • Strategic planning, working across sectors to create social value.

  • Team and project management.

  • Charity/Social Enterprise start up, development and growth.

  • Asset development, funding and management.

  • Funding and grant development.

Bruce Whitear

John Hallett

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Julia Pardoe

I’m known for:

  • Cross-cultural communication coaching

  • Good practice in intergenerational working environments

  • Project management

  • Event management of national programmes

  • Research and horizon scanning

  • Digital design and branding

  • CRM management

I’m considered an expert in:

  • Cross-cultural communication in international environments

  • Coaching for emerging leaders from marginalised groups

Bruce Whitear

Julia Pardoe

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Kathy Graham

I’m known for:

  • Organisational development and culture

  • Governance

  • Strategic planning in complex multi-agency environments

  • Facilitating diverse groups and complex issues

  • Well-informed thought leadership

  • Strategic stakeholder engagement

I’m considered an expert in:

  • Development of collaborative relationships

  • Creation and delivery of shared visions

  • Best practice public consultation

  • Public involvement and continuous engagement

  • Innovative/start-up service design and delivery

  • Evidence-based policy development

Bruce Whitear

Kathy Graham

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Martyn Palfreman

I’m known for:

  • Having worked in the public sector in Wales at national and regional level for almost 20 years

  • Being well connected across the public sector

  • My knowledge of Welsh public policy

  • My detailed understanding and experience of the health and social care agenda in Wales, having been involved in policy development, co-design and delivery of the Social Services and Wellbeing (Wales) Act and supporting the integration and transformation of care and support

  • Bringing people from different sectors and organisations together to deliver change

  • My passion for improving the wellbeing of citizens

I’m considered an expert in:

  • Building effective, multi-sector partnerships

  • Organisational and service review

  • Change management and service improvement

  • Facilitation

Bruce Whitear

Martyn Palfreman

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Steve Inett

I’m known for:

  • Solving problems and challenges by listening, helping analyse the situation and formulating solutions together

  • Improving performance, quality and team working with a focus on outcomes through Change Management and Continuous Improvement processes

  • Supporting better collaboration with your community or team

  • Enhancing voluntary sector sustainability, effectiveness and efficiency

  • Strategy and policy development

I’m considered an expert in:

  • Patient and public voice in Health, Social Care & Housing

  • Community Engagement and consultation

  • Co-production facilitator

  • Interim management and troubleshooting

  • Prince2 & Agile Project Management

  • Bid Development and funding

  • Qualified Trainer

Bruce Whitear

Steve Inett

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Steve Jones

I’m known for:

  • Leading high-impact housing and regeneration initiatives, particularly in rural contexts, ensuring community-centered approaches to development and service delivery.

  • Navigating complex stakeholder landscapes with a bilingual approach, fostering meaningful tenant and stakeholder engagement strategies.

  • Driving operational excellence and innovation, including voluntary sector mergers and business expansion.

I’m considered an expert in:

  • Rural housing strategies, including empty homes and homelessness solutions.

  • Rural economic regeneration.

  • Mergers and acquisitions within the social housing sector.

  • Stakeholder engagement and bilingual housing delivery, including Welsh Language policy development.

Bruce Whitear

Steve Jones

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Vikki Perkins

I’m known for:

  • Occupational Psychologist with 28 years of commercial and HR experience

  • Change and transformation programmes

  • Recruitment and selection redesign

  • Pay and progression development

  • Engagement and staff consultation

  • Executive Coaching

I’m considered an expert in:

  • Leading extensive change and transformation programmes focussing on both commercial and well-being outcomes

  • HR Strategy

  • Culture Change

  • Leadership Development

  • EDI strategy and planning

Bruce Whitear

Vikki Perkins

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Andy Mills

I’m known for:

  • Engagement and pre-consultation actions to achieve consensus for change

  • Co-design of involvement process for change

  • Achieving agreement in complex and contentious change programmes

I’m considered an expert in:

  • Transformation in social care and wider care sector (children and adults) in England

  • UK active travel and sustainable transport

  • NHS service transformation and public health policy in England

  • A decade of consulting following a career in public service including serving as an Assistant Director

Bruce Whitear

Andy Mills 

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